Terms and Conditions

Terms and Conditions

This website, all product pictures, and information displayed on this website is owned and operated by Elegant Kreations (hereinafter referred to as ‘We’, ‘[Your Brand]’, ‘The Company’, ‘[YourWebsiteDomain]’, ‘Website’) having its registered office at  Address and overseas office at Address.

By viewing, accessing, or using the site for the purchase of the product, you signify that you have read and understood the Terms and Conditions, and accept them as the legal equivalent of a signed, written contract, binding you to these Terms and Conditions.

These terms and conditions do not cover the sale of our Products or Goods by third parties to you.
You should understand that by ordering any of our Products or Goods, you accept these terms and conditions. If you refuse to accept these terms and conditions, you will not be able to order any Products and/or Goods from our Website. You may print a copy of these terms and conditions for future reference.
We are under a legal duty to supply goods in conformity with these terms and conditions of sale.

PRICING AND PAYMENT

  • Depending on the user's selection of currency, product prices on this website are quoted in one of the following currencies: Indian Rupees (INR), US Dollars (USD), Great British Pound (GBP), Australian Dollars (AUD), or Euro (EURO). Payment can only be accepted in these currencies.
  • For overseas delivery, additional import duty and taxes for the ordered items may apply as per your country’s import policy/regulations. These will be billed separately by the courier company at the time of delivery.

PRICING POLICY, SALE AND PROMOTIONS

  • Elegant Kreations is committed to offering a great shopping experience to its customers, either purchasing through this website or directly from exhibitions or stores. Promotions, discounts, and coupons offered at one point of sale may not be available for use at others.
  • Any promotion or sale runs while stock lasts. The duration of any promotion or sale is at the sole discretion of Elegant Kreations, which reserves the right to extend or terminate the promotion or sale without prior notice.
  • Products can be removed, changed, or added to the Promotion/Sale category, and discounted prices may also change.
  • No Return or Exchange will be offered for any of the goods or services bought through this website. For more details, please read our Returns and Exchange Policy.
  • For further queries regarding sales, email us at support@elegantkreations.com.

ONLINE PAYMENT/CARD DETAILS

Payments for goods or products available on the website and/or app can be made in the following ways:

  • Bank Transfer, Credit/Debit Cards, Zelle, Venmo
  • Online payments are instant payment options and are recommended to ensure faster processing of your order.
  • Cash on Delivery (COD) is not available at this time.

All online payments are handled by authorized Payment Gateways taking all the transaction security measures mandated by the regulatory bodies/authorities.
Elegant Kreations cannot be held liable for any fraud against your credit/debit card or other payment options used for purchase. The liability for the use of a credit/debit card or any other payment option fraudulently will be on you, and the onus to prove otherwise shall exclusively be on you.

  • Payments on this website are securely processed, and customer details are not stored on our server.
  • All relevant details for ordered items, including availability, delivery, and shipping, will be sent directly to the email ID provided at purchase.

YOUR OBLIGATIONS

  • You must provide true, accurate, up-to-date, and complete information when placing an order.
  • If any information provided is untrue, inaccurate, or incomplete, Elegant Kreations reserves the right to suspend or terminate your account or refuse access to this website.

RESTRICTIONS

Elegant Kreations reserves the right to restrict the order of items against any account, name, card details, billing, or shipping address.

CANCELLATIONS BY [Your Brand Name]

  • We reserve the right to cancel or refuse any order at our sole discretion. Some reasons include limited product availability, errors in product or pricing information, or issues with the payment method used.
  • If your order is canceled in full or part, the corresponding amount will be refunded to your payment method.

DAMAGED OR INCORRECT PRODUCT

If a product delivered is incorrect or damaged, notify us within 24 hours of receipt with sufficient proof (pictures/videos) at support@elegantkreations.com for further assistance.